Discover DEYMED Diagnostic as a global leader innovating neurology and psychiatry since 1997
Welcome to DEYMED Diagnostic, a global leader in…
Where you can find our products
Years on the market
27Countries with Deymed products
60+Products in the world
12000+The company was founded in 1997 and its first product was developing a 32 channel EEG device which was completed and sold in 1998. In the following years additional products for neurology and psychiatry have been developed including EMG, PSG and TMS devices. The initial sales were to the Czech Republic but soon thereafter were offered in international markets. Due to the high level of innovation and modern design of the products, Deymed has become an established worldwide leader in neurology and psychiatry for both clinical and research applications.
Therapeutic devices have also been a significant part of the product portfolio including repetitive magnetic stimulators for depression therapy. Additionally, we offer advanced biofeedback relaxation training devices like TruScan Neurofeedback and Brainfeedback BFB. Deymed strives to continuously improve on and advance their products in a way that brings new possibilities to its users. High signal quality, ease of use, portability and reliability are the hallmarks of Deymed systems.
During the development process we closely cooperate with leading healthcare professionals for insights and feedback into the features and design of our products. This helps us be sure that we are always meeting the most demanding requirements of our customers, as well as helping us keep an eye out for opportunities to innovate by using the latest in technology to even exceed the expectations of our users.
Our goal is to develop products that meet and exceed the highest standards in neurology and psychiatry. To help meet this standard, all our products are designed and developed according to ISO 13485 and FDA 21 CFR part 820 requirements of quality systems.
Our devices meet strict safety requirements for medical devices according to European standards EN 60601. Compliance with safety and regulatory requirements for the marketing of our products is demonstrated by their CE marking.
We offer our customers above-standard care in technical and information support. Our professional team provides fast and efficient customer service as well as remote support using state-of-the-art communication tools.
Download Quick Remote Support App
Quick Support is better for single support events when you will be present when the tech connects.
Download Unattended Remote Support App
Unattended Support is better for support events when you will not be present and/or the tech might need to connect more than one time.
As soon as you have one of the above Remote support apps installed, please email support@deymed.com to let them know **Your ID#**that shows on your Remote Desktop App and Password (if the Quick Support App is used). Also include in your email to support the details about your issue and when they can connect to your computer.
Other helpful links:
» Minimum System Requirements for Deymed systems
Deymed Systems are designed to run on any standard Windows Desktop or Laptop that meet the following minimum requirements:
TruScan, SomniPro:
TruTrace EMG:
Neurofeedback:
Troubleshooting Resolution Issues:
Some recent versions of Windows have a setting that increases the size of screen elements. This setting can cause problems in a Dashboard style interface like Deymed's by making items larger than they were designed. This can cause some elements to be pushed off the screen. To correct this, be sure there is no DPI setting above 100% or other scalling setting over 100% in the display settings. This setting is typically found in the Advanced Display Settings. In Windows 10, the setting looks like this:
For support, please call: +420 491 481 038
To log a support case with us, please login to our customer ePortal at the top of this page.
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Billing address:
Kudrnáčova 533
549 31 Hronov
REG. ID: 25284584
VAT ID: CZ25284584
Shipping address:
Kudrnáčova 533
549 31 Hronov
Registered at the Regional Court in Hradec Kralove, Section C, File no. 12882